Shipping Policy
Lead Times
To find out when your item will ship please refer to the product page description. There you will find lead time estimates. If the item is in stock it will say "ships now" or "ready to ship" if the item is made to order it will say "preorder" "made to order" or "bespoke".
Style & Special Order Types | Lead Time |
---|---|
Made to Order Collection | Allow 8 Weeks Production + additional shipping time |
Ready to Ship Collection | Allow 1-2 Business Days to fulfill, +Shipping time |
One-of-A-Kind | Typically In Stock, allow 1-2 Business Days to fulfill, + additional shipping time |
Rose Gold Option | This is a special order option unless noted otherwise, 8 Weeks Production + additional shipping time |
Recycled Diamond Option | This is a special order option unless noted otherwise, 8 Weeks Production + additional shipping time. |
Yellow Gold Only Designs | If it is noted "preorder" is 8 Weeks Production + additional shipping time |
Yellow Gold + Grown Diamond Option | If it is noted "preorder" is 8 Weeks Production + additional shipping time |
Shipping
We offer FREE USA Insured Shipping for all US orders and free international shipping for orders of $450 or more. For order $1,000 or more orders are upgraded to express 3 day shipping. For orders $2,500 or more orders are upgraded to overnight shipping.
FREE International Shipping
We offer FREE shipping with DHL, FEDEX, or UPS international service (3-5 Business days) for orders over $450. We are not responsible for duties or taxes on international orders.
We are not responsible for any shipping or customs delays and appreciate your patience for issues out of our control and do our best to help in any situation to recover delayed or lost packages.
If in the unfortunate event your package goes missing and doesn't arrive please contact us as soon as possible to begin the insurance recovery process.