To find out when your item will ship please refer to the product page above the add to cart button. There you will find lead time estimates. If the item is in stock it will say "ships now" if the item is made to order it will say "preorder".

We have a few stockists throughout the USA. Our main one is Tamarind in Healdsburg and they are a retail partner that features all our current inventory. To see our current stockists click here. 

We offer FREE USA ground Shipping for all US orders and free international shipping for orders of $450 or more. 

Free Shipping orders are shipped via USPS First Class Package Services (5 Day Ground) and are fully insured. Please note that USPS doesn't guarantee deliver times so If you need a package by a certain date we recommend upgrading to UPS for reliable delivery times.

FREE International Shipping

We offer FREE insured international shipping for orders over $450. We use FedEx, DHL or UPS for international shipping. Please be aware your country might require additional duties/taxes. We do not cover any customs or duties taxes.

We are not responsible for any shipping or customs delays and appreciate your patience for issues out of our control and do our best to help in any situation to recover delayed or lost packages. 

If in the unfortunate event your package goes missing and doesn't arrive please contact us as soon as possible to begin the insurance recovery process. 

What is your design process? How is it different from traditional jewelry processes?

We design each piece with exacting detail down to the last .001mm. Each bridal setting his custom made to fit the exact stone unlike traditional mass jewelry retailers that use stock settings. We carefully analyze every prong and setting to ensure it lasts forever and is practical to wear. 

What metals do you work with? What is fairmined gold?

All our jewelry is made with the most ethical metals. We use Fairmined for 100% of our castings, wire and chains. For anything we can't source in Fairmined gold we rely on conventional gold. A few small speciality components like earring backs have to be conventional gold. All earrings made after Spring 2024 have Fairmined Gold posts. We pride ourselves on working with Fairmined gold because it is leading industry choice when it comes to environmental and ethical standards. We work in 14K-18K yellow gold, rose gold and white gold.

READ MORE ABOUT FAIRMINED GOLD BY CLICKING HERE. 

What types of stones do you work with?

We specializing in sourcing precious gemstones from suppliers that have strict ethical requirements that go beyond "conflict-free". For my diamonds we work with Carbon Capture Lab diamonds made from air pollution, Lab Grown Diamonds, Certified Recycled or reclaimed Diamonds, Certified Canadian Diamonds, Ocean Diamonds, and Artisanal Small Scale Mine (ASM) Diamonds with known provenance. Most of our collection is designed with sapphires, diamonds, or rubies. We also occasionally work with opals, and moonstones.

Conscientious Design

Valley Rose Jewelry is designed in Barcelona Spain and made by hand in Brooklyn New York. Our unique design process allows us to create objects of lasting value with minimal environmental impact. All of the wax carving and design work is done by Brittany who then works with a small production team to cast, stone set and finish the jewelry.

We want you to be completely satisfied with your Valley Rose Studio purchase. Returns for non custom pieces can be made within 14 days after receipt of delivery and item returned in original unused condition. Items must be unworn and have all original packaging included. Items will not be accepted for return or exchange unless authorized. 

Custom orders, build your own ring, or sale items cannot be returned or exchanged and are final sale. 

Due to the high cost of covering insured shipping for fine jewelry, all orders sent back for a full refund will receive a 5% restocking fee (domestic orders ) and 7% restocking fee (international orders). If you would like to exchange your item to another item of equal or greater value, no restocking fee will apply. 

Contact us by sending an email to info@valleyrosestudio.com to inquire about an exchange or return.

We design our jewelry to last and guarantee our jewelry for 1 year. If in the unfortunate event your Valley Rose jewel breaks in under 1 year we will cover repairs of your piece as long as your item does not show signs of heavy wear and mishandling. If the piece has been damaged in a manner that is outside the warranty year we will repair it at the cost of $100 an hour plus the cost of stones or gold. We cannot cover accidents with repairs made by another jeweler.

Valley Rose pieces are not guaranteed against wear and tear or accidental damage made by the customer. Gemstones are also not guaranteed against chips and daily wear and tear.

We recommend purchasing jewelry insurance to cover costs of repairing your piece for general wear and tear, stone chips, prong repairs, damage, loss and theft.

If you have received an item that is defective, we will make necessary repairs to the item and return it to you free of charge. Please contact us for more details: info@valleyrosestudio.com.

No retroactive refunds for promotion events, no rain checks for sale events, and no additional promotions or discounts can be applied, only one discount per purchase.

The best way to find your ring size is to go into a local jeweler and size your finger or ring that fits. Alternatively at home you can order a ring sizing kit or if you have a ring that fits you can print out a ring sizer page to and place the ring over the matching size. If you are in between sizes its best to size up 1/4 size. If ordering internationally and converting from non USA sizes it is also best to size up 1/4 to ensure a good fit. If your ring doesn't fit for whatever reason most of our styles are very easy to resize. 

All necklace sizes are described on the product pages. We suggest getting a piece of string and measuring necklace on your neck to ensure best fit. 

Please be aware that wider bands like cigar styles or any thicker style ring designs from 2.5mm band thickness and up you will need to be size up 1/4 to even 1 whole size as these style rings tend to fit tighter.

Rings or necklaces will require a fee of labor (+ shipping) to resize and are priced per design. Contact me at info@valleyrosestudio.com for pricing.

Every piece comes gift wrapped and packaged in a collectible jewelry box perfect for gifting or storing your jewels. 

I would be happy to write a personalized note to your order, simply reply to your order confirmation email or put it in the order notes at check out.  

I love working on custom jewelry commissions, I would be happy to collaborate on any bridal, engagement or special occasion jewelry pieces. Please fill out our custom order form here.

At Valley Rose we strive to create high quality ethical jewelry that honors the earth by ensuring people in our supply chain are paid fair livable wages and there is minimal environmental impact with the extraction of our materials and supplies. Our responsibly pieces are made to cherish for lifetimes using the highest quality craftsmanship and materials like fairmined gold and lab diamonds created from air pollution.

Planting Trees for Every Purchase

At the heart of our business is our environmental commitment. We now donate at least 1% of sales to plant trees in North America through onetreeplanted.org.

Clean your jewelry weekly with warm water, a drop of mild detergent and a soft brush.

Jewelry with Sapphires, Rubies, Topaz, Garnets and Diamonds can be safely cleaned weekly with an ultrasonic cleaner.

Jewelry with Emerald, Amethyst, Tourmaline, Aquamarine, Morganite, Opal, Coral, Pearl or Turquoise can never be cleaned in an ultrasonic cleaner. Also for these delicate stones avoid harsh temperatures, chemicals, skincare products, makeup and solvents.

For all jewelry when you are not wearing it, store in a jewelry box or covered box away from excessive moisture or humidity. 

Our pieces are designed to last but all fine jewelry should be considered delicate and here are some general guidelines to wearing your fine jewelry. 

To ensure a long life of your fine jewelry always take off when swimming, at the beach, around sand, in the pool, gardening, when using exercise equipment like weights, when doing DIY projects or around power tools, showering or sleeping.  Best to keep your jewelry away from skincare and makeup as it may cause metal discoloring from chemical reactions and thus require frequent cleaning. 

Some people who's work involves working outdoors or high activity may find it helpful to put your rings on a sturdy necklace chain. 

Read our Real Simple article on how to properly clean your jewelry here.

In very rare cases it is possible to get skin discoloration from wearing fine jewelry in 14 karats of rose white or yellow gold. This happens because the ph of the skin is reacting with the mixture of metals in the alloy and some people may be very sensitive to metals. Diet changes like drinking more water or water with lemon or apple cider vinegar, or routine changes like changing your skincare to a lower PH lotion can help lessen the reaction and discoloration. In extreme cases wearing 18 karat golds is recommended to avoid altogether. 

Our custom ring builder process is simple and allows you to create a custom ring from scratch.

1. Select a stone and add it to your cart
2. Select your setting and add it to your cart.
3. Once your order is confirmed we custom make your ring from scratch.

Email us at help@valleyrosestudio.com for more customization options,

Before you make a ring purchase have these details ready to go:

1. Ring size

2. metal carat: 14k or 18k

3. metal color: yellow gold, rose gold or white gold

4. general size and color of center stone

5. Metal finish: matte, satin or gloss

6. Prong style: rounded, clawed, 4 prongs or 6 prongs

There are ways around not knowing the ring size that we cover in another section below. But it is best to know these details to ensure you love your ring. 

We do our best to show you every detail of the setting and all the details of the stones to ensure you know exactly what ring you are getting. Our images and video offer the best detail of the stones and settings. 

We are a very small jewelry design studio and custom make each ring from scratch. We keep a small inventory of ready to ship designs if you are in a hurry. 

But for all our made to order "build your own ring" styles we custom make them just for you and the process can take up to 8 weeks to ship. If you need a shorter turnaround reach out to us to see if we can do it: help@valleyrosestudio.com.

We take on rush jobs on a case by case basis, and in some cases require a rush processing fee of $100-200. Reach out to our team to see if there is room in the schedule to make your ring any sooner: help@valleyrosestudio.com. Alternatively shop our ready to ship in stock collection here. 

If your ring does not fit it can be easily resized by us or a local jeweler. These rings in our Build Your Ring collection are made just for you so returns are not possible. Best to find your ring size before you order by getting a sizing kit or having a local jewelry shop size you.

Since we custom make each ring in our Build Your Ring collection from scratch returns are not possible. We do our best to provide images and video to show you how the ring and stones will look in person to ensure you are getting the exact ring you want. We can also do a virtual try on before, email us to see yours: help@valleyrosestudio.com

You can guess your partners ring size by a number of sneaky methods. If they already wear jewelry take a ring that they wear on their ring finger and trace the inside, then measure in millimeters the diameter of the inside of the ring. You can have them try on a friend's ring "for fun" and if it fits get the ring size of the friends ring. Tracing their hand or guessing will probably not work and result in a ring that is too small or too big. 

If all of those options are not available to you for non pave band styles you can order the ring in a 7 which is the "average" size and resize it later after the proposal. For pave band styles it is best to know their ring size within a half a ring size to avoid issues with resizing it later.

The best way is to get a ring sizing kit or go into a local jeweler to have them sized. 

All of our rings can be resized. Some styles can handle sizing up to 2 sizes and some styles can only be resized within a half size as it might distort them too much. Best to find the ring size as close as possible before you order. Resizing rings is a straightforward process for most of our styles. You can even get your ring size adjusted multiple times if your fingers fluctuate in the future like postpartum after a pregnancy or any health changes. 

This refers to the finish of the metal and the choices are: 

1. matte finish where the metal looks sparkly and rustic. 

2. Satin finish where the metal looks a little but more shiny but is still soft and sparkly.

3. glossy finish which has a brighter and lustrous appearance.

We finish our pieces with Satin by default because it is easy to maintain, doesn't show scratches easily and still is shiny and luxe looking. Matte finish jewelry is also easy to maintain. Glossy finish is the brightest and shiniest but it will show scratches easily and need regular polishing to keep up it's luster.

Our rings are semi customizable and since we make them from scratch you have the option to choose the design of the prongs. These are the parts of metal that hold your center stone. 

Both these styles wear well and are sturdy but all give a distinct look. Claw prongs are edgier and modern, where round prongs are softer and more romantic.

14k and 18k refers to the content of gold in the alloy. 14k has 58.3% gold and 18k is 75% gold content. Both Karats are standard alloys for bridal jewelry. Since 18k has slightly more gold content it is technically a bit softer, but offers a much deeper gold color. 14k is the strongest and is a paler gold color. 

Fairmined gold refers to the gold certification that we work with. We work with fairmined certified gold because it is the only gold that is certified ethical by offering fair pair to miners, sustainability improvements to mining operations, and safe toxic chemical handling. You can read more on it here. 

The industry standard for 14k and 18k white gold is actually given a plating of Rhodium to make it extra bright white. This does require upkeep and replating with Rhodium from time to time to return it to its bright white color. 

Unplated 14k white gold is a bit warmer and darker because of the mix of metals in the alloy. We also offer unplated white golds for a richer darker white metal and less upkeep down the line. Simply send us an email help@valleyrosestudio.com if you would like your piece to be unplated.

Palladium white gold in 14k or 18k is also an option for those sensitive to nickel and those that want a brighter white gold without having to replate it in the future. Email us at help@valleyrosestudio.com to get a quote in Palladium white gold. 

We do offer certified recycled Platinum. Email us help@valleyrosestudio.com to get a quote for a setting in platinum. 

We do not work with recycled gold for a number of reasons, one being it quite often contains newly mined gold and secondly is contributing to present day gold mining issues. To read more on why we do not work with recycled gold you can click here. 

Instead of setting stones in generic stock gold settings we custom make each setting to fit the unique center stone and your unique ring size. This ensures a well designed beautiful ring with superior structural integrity.

We also ethically source our metals and gemstones to ensure fair pay, and a positive  impact on people and planet. To learn more about our ethical sourcing click here.

We hand select each one of our Sapphires based on years of expertise of working with these incredible stones. We look for color balance, inclusions and cut quality to ensure each stone we offer meets our high standard of excellence. We work with lapidaries around the world that have a direct connection to miners as well. In some cases our lapidaries are also the miners. We work with stone dealers that share our same passion of quality, and ethical sourcing. 

All the gemstone sizes are displayed on the product page, if you would like to make sure a stone is the right size and proportion to your finger size email us at help@valleyrosestudio.com and we can send you a virtual try on rendering with your finger size and stone dimensions. You can also trace out the stone dimensions with a ruler and cutout to place on you finger to get an idea of the proportions. 

We offer customizations to any of our settings email us at help@valleyrosestudio.com for more information. 

We offer custom sourcing and our lapidaries can even cut a custom sapphire in creative shapes like kite and hexagon. Email us at help@valleyrosestudio.com to learn more. 

Recycled diamonds are diamonds that are either dead stock or have been used in another piece of jewelry then repurposed for new jewelry. They were originally mined from the earth at origin but their sourcing details are unknown. 

Lab diamonds are real diamonds, the only difference is that they were made in a lab under controlled conditions. They have the same chemical structure as earth made diamonds.

Yes all Lab Diamonds are considered real diamonds according to GIA the gemological Institute of America and have an identical chemical makeup. Special tools are needed to tell the difference between a lab diamond or an earth grown diamond. But to the naked eye they are identical. 

We source our larger carat diamonds from Aether diamonds the first diamond growing company to make their diamonds entirely from carbon captured from air pollution. To learn more about these cool sustainably made diamonds click here. 

Our curated collection of sapphires can be GIA graded on request for any stone 0.8 carats and up. All our lab and recycled diamonds 0.8cts and up come with professional grading reports.